FREE SHIPPING IN US ON $40+ ORDERS & 3 FREE SAMPLES
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Customer Care

We're here to help. Find an answer to your questions in this section, or give us a call!


Shipping

All orders ship directly from our headquarters on our organic farm in Vermont, where we create, formulate, and manufacture our entire line! We're proud to own each step of our products' journey - from sourcing to serum - all the way until their arrival at your door. Each product is made with the highest attention to quality and detail (and of course with lots of love). Enjoy! 

USA

Delivery Options

Tataharperskincare.com orders are shipped via FedEx and delivered on business days (Monday through Friday, excluding major holidays) and 3 complimentary samples are included with every shipment.  Multiple orders placed to the same address within 24 hours will ship together.  Below are the shipping options available for your Tata Harper order. Please select the option that best suits your delivery needs during checkout.

Get your Order by 12:24:

Order with Ground by Wednesday, 12/14 at 11:59pm ET
Order with Express Saver by Monday, 12/19 at 11:59pm ET
Order with any 2nd Day method by Tuesday, 12/20 at 11:59pm ET
Order with any Overnight method by Wednesday, 12/21 at 11:59pm ET

FREE Standard Shipping

Tataharperskincare.com offers FREE Standard Shipping on all U.S. merchandise orders $40 and over (excluding taxes). Orders over $40 always ship for freeā€”no promotion code needed. FREE Standard Shipping orders are processed within 1-3 business days, depending on product availability. We can not not guarantee a date of arrival with our free ship option and orders typically take 1-7 business days to arrive once they have been processed and shipped out.

Standard Shipping

Orders totaling less than $40 ship via Standard Shipping and incur a $5.00 shipping charge. Standard Shipping orders are processed within 1-3 business days, depending on product availability. We can not not guarantee a date of arrival with our standard ship option and orders typically take 1-7 business days to arrive once they have been processed and shipped out. Please note: if a PO address is entered, the package will be shipped via USPS and could take 5-7 business days to arrive.

Second Day orders placed by 8 a.m. EST will be processed and shipped the same or next day, depending on product availability.

Most orders shipped via Second Day Service are delivered within 2-3 business days from the order's ship date. 

We're sorry, orders destined for P.O. boxes, U.S. Territories, APO/FPO locations and Canada are not eligible for Second Day Service.

Overnight Service

Overnight orders placed by 12 p.m. EST will be processed and shipped the same day, depending on product availability.

Orders shipped via Overnight Service are delivered within 1 business day from the order's ship date.

We're sorry, orders destined for P.O. Boxes, U.S. Territories, APO/FPO locations and Canada are not eligible for Overnight Shipping.

P.O. Boxes and APO/FPO Addresses 

Most items may be shipped to a P.O. Box or Military APO/FPO addresses, but some restrictions apply. Orders being sent to P.O. Boxes or Military APO/FPO addresses must be shipped via the United States Postal Service and Priority shipping methods (Overnight or Second Day service) are not available.

International Shipping

Canada customers receive free shipping with all orders $250 and over. Canadian Customers are responsible for paying 19% tax upon arrival of their package.

International orders over $550 qualify for free shipping. Customers ordering from the UK, Germany, and France will all be charged an import tax of about 20% upon delivery of their package. Australian orders up to 1,000 AUD ship duty and tax free. Australian orders above 1,000 AUD will require customers to pay duties.

We are not able to ship to Italy or Spain at this time.

Track your Package

You will receive an email from FedEx as soon as your order has shipped with your tracking number. If you would like to track your order enter your tracking number here: https://www.fedex.com/apps/fedextrack/

 

Handmade with lve in Vermont

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