Careers at Tata Harper Skincare

Careers

"When I set out to create my own skincare line, I wasn't looking to replicate products that were already on the market. My founding mission was to give the skincare industry a fresh start with highly effective and luxurious age-defying beauty products that are completely free of synthetic and chemical ingredients. I believe people deserve beauty products that deliver the results they want, without putting their health at risk. As a company we seek to challenge the assumption that "natural" means less effective."

Tata Harper, CEO/Founder

IT Generalist

SHELBURNE, VERMONT

We are growing rapidly in all areas of the business and are excited to bring on enthusiastic and knowledgeable team members to support our growth. We are seeking an IT Generalist to join our team full-time in our Shelburne, VT office. Occasional travel will be required to our corporate office in Shoreham, VT.

Primary Responsibilities may include, but are not limited to:

  • Primary technical support for a busy fulfillment operation located in Shelburne VT.
  • First level technical support for staff in a mixed Mac and PC environment.
  • Manage IT infrastructure which primarily consists of cloud-based applications.
  • Manage VOIP phone system.
  • Assist with IT aspects of employee onboarding/offboarding.
  • Establish and monitor IT security company wide.
  • Work with existing ERP/MRP systems to assist with process improvement projects.

Requirements

  • Associates Degree in Information Technology or related field or equivalent experience.
  • 3+ Years of Experience
  • Knowledge of wired and wireless networking
  • Experience with Netsuite ERP
  • Background in fulfillment systems
  • Self-motivated and experienced working in a collaborative environment.


Please submit your resume to Human Resources at [email protected].

Fulfillment Position

SHELBURNE, VERMONT

We are seeking to expand Fulfillment team. The prospective candidate(s) will be responsible for picking and packing domestic and international orders. Other responsibilities may include but are not limited to: cycle counting; data entry; and other administrative tasks.  The candidate must be process driven, have good math skills, be able lift up to 60lbs and be a team player.

Job Responsibilities:

  • Pick orders per pre-defined procedures and training
  • Pack orders per pre-defined procedures and training
  • Cycle counting
  • Box building

Please submit your resume to Human Resources at [email protected].

Quality Control Technician

WHITING, VERMONT

Position Summary:

Execute daily quality control activities for a luxury cosmetics manufacturing facility.

Responsibilities:

  • Conduct daily quality control activities on the manufacturing floor, including, but not limited to, hourly quality checks, internal audits, process inspections, and assist with resolving quality deviations.
  • Verify proper storage and handling procedure compliance for raw materials, product bulk, components, and finished goods.
  • Prepare quality tests with external laboratories.
  • Review and document internal non-conformances.
  • Assist with approving bulk material inventory, including entry and release of material from quarantine.
  • Complete data entry activities in the quality module of the ERP system.
  • Support facility audits from regulatory agencies and certification bodies.
  • Conduct environmental monitoring as required.
  • Willing to assist in other areas if needed.
  • Other duties as assigned.

Qualifications:

  • 1-3 years of quality or manufacturing facility, cosmetic manufacturing experience preferred.
  • Knowledge of quality systems, GMP, and OSHA.
  • Ability to interpret general technical procedures, forms, work instructions, material safety data sheets, and procedure manuals.
  • Attention to detail and problem-solving skills.
  • Ability to write routine reports and operating procedures.
  • Energetic multi-tasker that can thrive in a fast-paced environment.
  • Ability to effectively work as part of functional and cross-functional teams.
  • Proficiency in Microsoft Office and Google Docs.
  • Knowledge of cosmetic product attributes and characteristics preferred.
  • FDA registered facility and ERP experience a plus.
  • Good Manufacturing Practice.
  • Need to be able to work well independently and as part of a team. 

Physical Demands:

While performing routine job duties, may be required to stand for extended periods, stoop, bend, walk, use hands to handle objects, reach with hands and arms, and move or lift objects up to 40 lbs.

Job Type: Full-time

Email resumes to [email protected]

Tata Harper Regional Trainer

MID WEST, US

Position Summary:

This position reports directly to the Director of Education and Director of Spa and will train Tata Harper Retail and Spa Accounts within the Central US.  In this position, you will be accountable for training and managing the education needs of the Central US internal sales team, as well as training all Central US accounts across various retail channels (department stores, independent and specialty accounts and spa accounts) on product knowledge, brand mission, treatment protocols and new launches.

Responsibilities include:

  • Coordinate and lead seasonal and core training for the region; new hire training, seasonal/new launch training, product knowledge training and practical training.
  • Effectively present information and respond to questions from staff, clients and customers.
  • Provide excellent service to fulfill the education and training needs of the Central US Accounts.
  • Execute Education Conference Calls with the Brand Ambassadors, Product Specialists and Apothecary Specialists.
  • Assume overall responsibility for training accounts on new product launches.
  • Create customized training presentations.
  • Effectively communicate with both the Director of Education and Director of Spa.
  • Prior to each training, determine the best training topics and approach most suitable for the Account by discussing each Account needs with the appropriate Director.
  • Support the Spa Accounts with the coordination of special events as directed by the Director of Spa
  • Increase product penetration by expanding the Tata Harper portfolio in each Spa Account
  • Partner with Spa Accounts and the Director of Spa to address challenges and opportunities in each location
  • Assist Spa Accounts with placing orders and managing their inventory
  • Assist in the development and rollout of training programs & materials for field/counter/retailer use. 

Qualification Required:

  • Flexible schedule; ability to travel 75%
  • Has a current Esthetician License and has been currently practicing for a minimum of 2 years
  • A dual (Massage Therapy) license is an asset
  • Minimum 1-year presentation (public speaking) experience is an asset
  • Excellent communication skills: written, verbal and presentation
  • Knowledge of the skin care or cosmetic industry
  • Excellent presentation skills
  • High level of energy, enthusiasm and motivation
  • Proficient in PowerPoint, Excel and Word
  • Ability to inspire and motivate people
    • Ability to work collaboratively and build positive/effective business partnerships
    • Ability to interact with all levels of management in a fast paced, high growth, changing environment
    • Organization skills
    • Independent and self-managing
    • Valid driver’s license and willing to rent and drive cars
  • 4-year college degree preferred
  • Proactive, self motivated.
  • Please submit resume to [email protected]

Tata Harper Regional Trainer

WEST COAST, US

Position Summary:

This position reports directly to the Director of Education and Director of Spa and will train Tata Harper Retail and Spa Accounts within the Central US.  In this position, you will be accountable for training and managing the education needs of the Central US internal sales team, as well as training all Central US accounts across various retail channels (department stores, independent and specialty accounts and spa accounts) on product knowledge, brand mission, treatment protocols and new launches.

Responsibilities include:

  • Coordinate and lead seasonal and core training for the region; new hire training, seasonal/new launch training, product knowledge training and practical training.
  • Effectively present information and respond to questions from staff, clients and customers.
  • Provide excellent service to fulfill the education and training needs of the Central US Accounts.
  • Execute Education Conference Calls with the Brand Ambassadors, Product Specialists and Apothecary Specialists.
  • Assume overall responsibility for training accounts on new product launches.
  • Create customized training presentations.
  • Effectively communicate with both the Director of Education and Director of Spa.
  • Prior to each training, determine the best training topics and approach most suitable for the Account by discussing each Account needs with the appropriate Director.
  • Support the Spa Accounts with the coordination of special events as directed by the Director of Spa
  • Increase product penetration by expanding the Tata Harper portfolio in each Spa Account
  • Partner with Spa Accounts and the Director of Spa to address challenges and opportunities in each location
  • Assist Spa Accounts with placing orders and managing their inventory
  • Assist in the development and rollout of training programs & materials for field/counter/retailer use. 

Qualification Required:

  • Flexible schedule; ability to travel 75%
  • Has a current Esthetician License and has been currently practicing for a minimum of 2 years
  • A dual (Massage Therapy) license is an asset
  • Minimum 1-year presentation (public speaking) experience is an asset
  • Excellent communication skills: written, verbal and presentation
  • Knowledge of the skin care or cosmetic industry
  • Excellent presentation skills
  • High level of energy, enthusiasm and motivation
  • Proficient in PowerPoint, Excel and Word
  • Ability to inspire and motivate people
    • Ability to work collaboratively and build positive/effective business partnerships
    • Ability to interact with all levels of management in a fast paced, high growth, changing environment
    • Organization skills
    • Independent and self-managing
    • Valid driver’s license and willing to rent and drive cars
  • 4-year college degree preferred
  • Proactive, self motivated.
  • Please submit resume to [email protected]

Part Time Brand Ambassador

HONOLULU, HAWAII

SALES:

  • Achievement of daily sales plan in assigned door

  • Focus on strategy by retailer

  • Completion of in-store checklist for daily in-store support

  • Deliver sales & productivity goal by door

  • Engage store associates in selling

  • Product focuses by account/door


COMMUNICATION:

  • Represent brand strategy/mission in-store

  • Relationship management in-store

  • Brand awareness in-store

  • Daily recap to AE & Corporate daily

  • In-store training

  • Recap store visits/events to AE

  • Constant communication of sales and/or branding opportunities noticed in-stores


IN-STORE EVENTS:

  • Support retailer focus

  • Execute event sales goal

  • Execute event setup / takedown

  • Recap to AE

  • Promote product to brand standard

  • Enhance customer brand experience

  • Develop personal customer relationships

  • Incorporate product focuses

  • Execute multiple item sales per customer

 
OPERATIONS:

  • Stock concerns / requests

  • Tester & sample communication to AE

  • Manage visual schematics to brand standards

  • Accurate weekly expense tracking and submission


CUSTOMER SERVICE:

  • Ensure customer product satisfaction

  • Manage / elevate / address / resolve customer issues

 

Send resume to [email protected]
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General Career Inquiries

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