We recommend storing our products in a cool, dark space to preserve their potency and freshness. Because our formulas are made with high-performance botanicals and without synthetic preservatives, proper storage helps protect the integrity of the natural ingredients.

Shopping from our site ensures that our skincare and cosmetic products are delivered fresh from the farm.

Our products will remain good for 18 - 24 months after their batching date, whether or not they have been opened. If you find that your product has an unusual smell or if you see discoloration, do not be alarmed; our customer care team is here to assist you.

We do our best to source materials that are able to provide a certificate of being gluten free. However, for customers with gluten sensitivities we cannot guarantee that the raw materials and ingredients we use are 100% gluten free.

The majority of our products are vegan with the exception of those containing honey, beeswax, and carmine.

We certify our products with the American Vegetarian Association, so if you see a "Certified Vegan" logo, the product is vegan. If you see the "Certified Vegetarian" logo, the product contains honey, beeswax, and/or carmine.

We strive to use 100% organic materials and ingredients whenever possible. So, while all of our products are 100% natural, we cannot say that they are certified 100% organic because not every natural ingredient can be certified organic. For example, fermentations, biotechnology, and other powerful natural ingredients.

We do only purchase ingredients from suppliers that use environmentally friendly practices.

EcoCert Certification: As an EcoCert licensed company, our individual product formulas have been reviewed and certified as natural cosmetics. EcoCert is globally recognized sustainable development accreditation body. Their certification evaluates the sustainability of the entire production chain, from imports to packaging to distribution, which means that we're green from beginning to end.

American Vegetarian Association: Our products are certified 100% Vegetarian.

Peta Caring Consumer: PETA has verified that neither us nor our ingredient suppliers conduct, commission, or pay for any testing on animals for ingredients, formulations or finished products.

You will receive an email from UPS as soon as your order has shipped with your tracking number. If you would like to track your order enter your tracking number, here.

Due to the promotional period, orders may experience processing delays of up to 10 business days.

Once an order has been placed, it cannot be modified.

To make sure you receive your items quickly, we start processing your order as soon as we receive it. This means that once your order has been placed, it may not be eligible for cancellation. For order cancellations, please contact us at info@tataharper.com and we will do our very best to assist you with your request.

Note: Once an order is being prepared for shipment, we cannot cancel it.

Please visit our Returns section for details on how to return a product. Unfortunately, we do not process exchanges.

If the products were not purchased directly through Tata Harper, we are not able to process a return. However, if you have specific questions please email us atinfo@tataharper.comand we’ll assist you.

We offer free standard shipping in the U.S. and Puerto Rico on all orders.

Free shipping is available to all U.S. territories (excluding Puerto Rico) on orders over $100.

Yes - we offer a subscription service. You can find more detailed information about it in the Subscription section below.

We ship to P.O. boxes in the U.S. using USPS Priority, however, we're unable to ship to international P.O. boxes.

We are committed to offering you the freshest products direct from our farm with a price match guarantee.

If you find an item that we offer, in the same size, in stock at an authorized and designated retailer, we will gladly meet that retailer's current price. You can contact via email atinfo@tataharperskincare.comor call us at 1-877-321-8282.

Limited to one discount offer or gift with purchase per order. If items are eligible for multiple offers, only the largest discount will apply.

See Details

Yes! To ship internationally, we partner with Global-e. Global-e is a trusted global ecommerce vendor whose solution allows Tata Harper Skincare to provide the best possible user experience to our international customers.

Please select the flag icon in the top right corner to see which countries we ship to and select accordingly. This will change the currency on the website. Once you are in checkout, you will see local payment methods and calculations for any appropriate shipping, duties, taxes and other customs fees.

All available currencies are listed in the drop-down menu under the flag icon on the top right hand corner.

Duties and taxes are calculated based on the items ordered, where they were made, your shipment destination and the value of your purchase, and will appear as a separate line item at checkout if not already included in product prices. Some countries require duties and taxes to be paid upon delivery and they will be the customer’s responsibility.

Subscription is the most convenient way for you to get the products you want delivered to you on a regular schedule. We automatically send your favorite products based upon your chosen frequency. The service is easy to use and customizable, so you can make changes online whenever you need. Simply tell us how often you want your chosen products, and we'll take it from there. You will receive 15% off your first subscription order and 20% off recurring subscription purchases plus free shipping on all orders!

You always have complete control over your Subscription orders and we send an email reminder 10 days before each order is shipped. You can change your delivery frequency, next order date, or quantity anytime by visiting ‘My Subscription’ located within your account. Changes to orders can be made any time before the next scheduled shipment date and you can cancel at any time.

Joining Subscription is easy; it can be done while browsing on a product page or while reviewing items in your shopping cart. To get started, simply select the ‘Auto-Replenish’ option for your desired product, select your preferred shipment frequency, and then check out as normal.

After you join Subscription, you will receive an email confirming your subscription. This email will include a link to access the ‘Subscription’ section in your account where you can manage your future orders, subscribed items, and account information.

We will place your Subscription orders automatically according to your selected frequency, and you will only be billed on the day the order is shipped. We will send you an email reminder 10 days before each subscription order. You will also receive email notifications regarding other important information related to your Subscription account, such as if your item is discontinued or out of stock, if you cancel a subscription item, and confirmation when an order is placed successfully.

Once you’ve joined, Subscription is easy to manage. You can change your next order date, skip an order, change your selected frequency, or cancel a subscribed product by visiting the ‘My Subscription’ section in your account. Please allow up to 24 hours for modifications or cancellations to be processed.

Change an order date:

 To change your next order date, please visit the ‘My Subscription’ section within your account and click the ‘Change Date’ button to the right of the next shipment date, then select a new date for your order. This will change the order date for the entire subscription order including multiple products.

Skip a delivery:

 To skip a Subscription order, please visit the ‘My Subscription’ section within your account and click the ‘Skip Order’ button to the right of the upcoming order date to skip the entire order. The subscription will now reflect your next frequency date.

Change shipment frequency:

 To modify the delivery frequency for a subscription item, please visit the ‘My Subscription’ section within your account. The current delivery frequency is displayed next to each replenishment item in a dropdown menu next to ‘Every’. To change the delivery frequency for an individual subscription item, simply click the frequency dropdown next to the item you would like to modify and select your next desired frequency from the dropdown menu. You will receive a yellow confirmation notice. 

Send an order now:

 To receive a subscription order immediately, please visit the ‘My Subscription’ section within your account and click the ‘Send Now’ button to the right of the upcoming order date to send the entire order. It will ship within the next 24 hours.

Pause or Cancel subscription item:

 To pause a subscription item, please visit the ‘My Subscription’ section within your account and click the ‘pause’ link to the right of the item you wish to pause. You’ll be prompted to select a shipment resume date. Once you’ve selected the date and clicked the ‘Pause Subscription’ button, your subscription will be paused and will resume shipment on the date that you selected. 

To cancel a subscription item, please visit the ‘My Subscription’ section within your account and click the ‘cancel’ link to the right of the item you wish to cancel. You’ll be prompted to confirm this action and indicate your reason for cancelling. Once you’ve selected a cancel reason and clicked the ‘Stop Subscription’ button, your subscription will be cancelled and no future orders will be placed. You will receive an email notification confirming this action. Please allow up to 24 hours for any modifications or cancellations to be processed. You can always resume this subscription in the future. Cancelled subscriptions are listed at the bottom of your My Subscriptions Page.

To review or modify your Subscription account information, visit ‘My Subscription’ located within your account.

- To change your shipping address for an order, click the ‘Edit’ link located directly below the current shipping information. Select a previous shipping address from the dropdown menu or create a new one to add to your account. This address will apply to all subscriptions and future orders if you click the apply all option.

Please remember to press OK and verify that your updated information saved successfully. We kindly ask that you allow up to 24 hours for modifications or cancellations to be processed.

*AFO/DPO and US Territories please see further information below

Your very next scheduled orders will be listed in the ‘My Subscription’ section of ‘My Account’.

Subscription items that you purchased together will ship together. Also if they are around the same 4 day window they will ship together. If you have multiple Subscriptions on different dates, look at your upcoming order in the My Subscriptions section. Change other subscriptions you want to ship with that order to the same date. Remember, confirm the orders are going to the same shipping address and payment method. 

All subscribe-able products may be added to your upcoming subscription order. On the product page, find the ‘Add this to my order on:’ button. When you click this button, you will have the option to add the item to your upcoming subscription order.

Addresses from each of the US Territories can subscribe; however, the subscription system cannot process an address change within the US Territories. To change your address you will have to cancel your subscription items and repurchase them with your new address via the website checkout, unless you are changing the address to a standard US 50 States address. For help with this contact us directly.

Once logged in, go to the "Manage Your Subscriptions" tab and click "Send Email" under the "Update your credit card for all subscriptions" section. This will allow you to verify your account information, while also updating your billing.

Subscription items will ship automatically until you cancel. By placing this order you are authorizing us to charge your card for future orders at the frequency and quantity you selected. The actual cost of each shipment may vary depending on the quantity and frequency chosen.

For Client Services Team or to cancel, visit info@tataharper.com or call 877-321-8282.

Tata's Green Beauty Rewards is a loyalty program that allows you to earn points for every purchase you make and through social engagement. Your points can  be redeemed for future purchases.

Joining is easy! Simply create an account directly on site, here.

By creating an account, you are automatically enrolled in our Green Beauty Rewards Loyalty program. By creating an account you agree to all Terms & Conditions.

Tata Harper Skincare may, in its sole discretion, modify the tier rules and terms as needed for membership, or any other feature of a particular tier or may terminate a particular tier at any time in its sole discretion, without prior notice except as expressly set out in these Terms or required by applicable law.

No, our Rewards program is free to join.

No, the rewards program is currently available for domestic customers only.

For every dollar you spend with us, you receive a point ($1=1 point). 

Visit the Ways to Earn tab in your rewards account for more ways to earn points, including:
a. Like our Facebook page
b. Follow us on Instagram
c. Write a Product Review

Going Green: Our base tier. Join our Green Beauty Rewards program and receive our Going Green tier with benefits including a birthday gift, early access to sales, and more.

Green Guru: Our second-level tier, based on our Green Beauty Reward member earning 2,500 points, or more within a year. Within this tier, you will be gifted: a birthday gift, a holiday gift, early access to sales, free 2-day shipping on every order, and more.

Green Queen: The highest-level tier of our most loyal VIPs that have earned 5,000 or more points within a year. This tier gifts you an exclusive birthday gift, premium holiday gift, free overnight shipping, early access to sales and product launches, and more.

Tier levels are based on a rolling year. A dynamic 12-month period starts when a customer reaches a certain tier. This means that if you purchase within April 2024, and shop while earning the allocated points until April 2025, your tier status will not change.

See details, here.

Redeeming is easy! Simply sign into your Green Beauty Rewards account and select "Redeem Points" on the Green Beauty Rewards page or widget. To use your reward, copy the code and add to the discount or gift card code box at checkout. Please note, once points are redeemed, we are unable to reverse back to points as a redemption code has already been generated.

See details, here.

You are unable to combine rewards discounts with any other promotion. This includes other rewards, referral, and birthday codes. Only one discount code may be used per order.

Yes, points expire on a 12 month rolling basis. For example, if you earn 10 points in April 2024, they will be valid for redemption until April 2025. You can track your point history in your rewards account . We will also send you an email when your status is expiring.  We will not be able to restore points once they expire.

No, the reward will be marked as redeemed.

No - if you return items, the points associated with the returned item(s) will be deducted from your points total.

If you have entered your birthday in your account, you will automatically receive your eligible birthday gift during your birthday month. Your birthday needs to be entered at least 30 days in advance in order to receive the points.

 No, points cannot be added to your account retroactively. You can earn points on all future purchases when logged into your account.

You must be logged into your account to earn points.

Yes, you can earn points/rewards for one product review per month.

Yes, all subscription orders now are able to earn points.

No! You can refer as many people as you want and earn rewards for all who qualify.

Yes - they cannot be someone who has purchased from our site before. Our system also ensures the same IP addresses are not referring eachother to ensure no customers are referring themselves.

No - just like with all of our promo codes, only one discount can be used per order.

Your friend must be a new customer and logged in during checkout in order for the referral to count. If your friend did not create an account or was not new to the system, the referral will not count as valid.

Visa
Mastercard
American Express
Discover

Your billing information must be exactly as it appears on your credit card statement. If any numbers are different, the order cannot be processed. Be sure to correctly spell city/province/territory names and avoid using abbreviations unless that is how your information appears on your statement. Contact your financial institution if you need the exact billing address associated with your credit card.

While we allow the usage of prepaid gift cards backed by Visa, Mastercard, and American Express. Please be advised of the following restrictions:

• Our systems do not allow the usage of more than one credit card on a purchase. You cannot combine a prepaid gift card with a standard credit card. However, they can be combined with our exclusive Tata Harper gift cards.
• Our systems require a proper security code. If your card does not have a security code that matches the online verification by the issuing bank, your payment will not process. The code on the back of the card is not guaranteed to be the online security code.
• All online purchases require a proper billing address. Many issuing companies of these prepaid cards have websites where you will need to associate your name and address with the card. This will be the billing address for your purchase.
• Even if you associate a name and address with the card, sometimes the prepaid card will still not process. This can be for many reasons including remaining balance and fees from the card maker associated with usage.
• While checking out, our payment system may put an authorization on your prepaid card. If the charge fails, this is only temporary but the funds are held until the authorization expires. A successful charge is not refundable due to system limitations.
• All orders with prepaid cards are FINAL SALE.

Paypal is an alternate method for purchasing your order on tataharperskincare.com. It enables any individual with an email address to securely send payments online.

With a Paypal account, you can choose to pay with your credit card, debit card, bank account, or Paypal account balance for any purchase you make.

Your credit card and bank numbers are never seen by us, plus, you're 100% protected against unauthorized payments sent from your account.

If you are purchasing a subscription, PayPal cannot be a form of payment as it is a reoccurring order.

Yes, we do offer e-gift cards for purchase and use on our U.S. Domestic site. Tata Harper e-gift cards can be used as a full or partial form of payment.

If a gift card was used as part of your payment, the gift card portion will not be refunded. All purchases with a gift card are final sale.

SHOP GIFT CARDS

All approved returns will be refunded to the original payment method - credit card, Paypal or Afterpay. If this is not possible, such as a deactivated credit card, please contact your bank directly for assistance, or we will issue a store credit.

For more about returns visit our returns page.

We collect sales tax in AZ, CA, CO, CT, DC, FL, GA, HI, IA, IL, MA, MD, MI, MN, NJ, NV, NY, PA, SC, TX, VA, VT, and WA. This list is subject to additions to include all states in the US that have sales tax.

Duties and taxes on our global site may apply depending on the nation you are shipping to. See our International page for more information on International regulations.

Yes, we manufacture everything in small batches here on our Vermont farm. We do this so that our products are as fresh as possible when they get to your doorstep, and so we can ensure quality and purity at every step. Most skincare companies outsource the manufacturing of their products to cut costs but we love producing them ourselves, and believe that the process is part of the pleasure of creation.

No, not all of them. We grow numerous herbs and flowers on the farm, these make up our Estate Grown Beauty Complex.

However, there are a lot of amazing ingredients that we can’t grow here in Vermont. We source high-quality ingredients from across the globe to ensure that we’re providing you with the best products possible.

Yes! If you're interested in joining please send an email to info@tataharper.com. Please include your social handles and site URL in your email request. We will contact you once we have reviewed and approved your site.